- Mistakes managers make
Mistakes managers make
Which class did I miss at school when we were taught how to be managers?
Taking a position in a golf club where your success is down to the work carried out by others is a daunting prospect and one that nobody really prepares you for. What you need is a leadership toolkit, highlighting the nine banana skins others have identified before you and creating a one year roadmap to evidence your success in the role.
Learning outcomes:
- Understand and embrace the challenges leaders face
- Recognise the banana skins and how to avoid them
- Create a one year roadmap to evidence your value to the club
- Hit the reset button on your leadership style
- Take your team with you as you learn how best to manage them
Presented by:
Kevin Fish
Director Contemporary Club Leadership Ltd
Kevin has over 20 years of experience in the Club Industry. A former Club Manager at the Glen Golf Club in North Berwick (1999-2008), Kevin was named the UK Golf Club Manager of the Year in 2004. He was in the first group of Europeans to be awarded the CCM (Certified Club Manager) qualification in 2008. Kevin went on to work for the National Governing Body for golf in Scotland (SGU) for 7 years, leading a team providing support to hundreds of Scottish Golf clubs.
As the Chairman of the CMAE Education Policy Board Kevin was responsible for bringing Management Development Programme (MDP) education to club managers in Europe. He regularly tops the presenter charts at MDP events whilst sharing his knowledge of Club Governance, Business Planning, Committee Politics, Customer Service and Professional/Personal Development, as well as addressing the annual CMAA World Conference of Club Management more than a dozen occasions.
In 2014 Kevin became the first European to be invited on to the CMAA Committee for Professional Development, the body that oversees the curriculum and qualifications for the club industry across the globe.